Payment and Shipping
SHIPPING via DHL
Available items are usually shipped within 1-3 days.
Immediately after your order has been dispatched, you will receive an automatic email from us with your parcel number and a link to track your shipment with the parcel service you have chosen. Here you can track the progress of your shipment and also view the estimated delivery date.
For deliveries within Germany, orders over 100€ are free of shipping costs.*
Below this amount, the shipping flat rate for Germany is 5.95 €.
*Exceptions:
For island deliveries, a general island surcharge of 14.95 € applies per order.
In other countries, it is as follows...
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland** 13.95€
**All deliveries to Switzerland (goods and shipping costs) are made without charging German VAT. Due to complex customs formalities that we cannot provide, deliveries to Switzerland are only possible up to a net sum (goods including shipping costs) of 999.99 €. The shipping costs of 13.95 € include the cost of shipping and export customs clearance. All other costs are borne by the recipient.
RODS are shipped via DPD due to their excessive length
The following shipping conditions apply here:
Free shipping within Germany
In other countries, it is as follows...
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland** 24.95€
Payment methods:
-
Credit cards: Visa, Mastercard, American Express, Maestro and UnionPay
-
Local payment methods: Bancontact, iDEAL and Klarna Pay Later
-
Accelerated Checkouts: Shop Pay, Apple Pay and Google Pay
- Bank transfer